Shipping & Returns
We send your orders within Canada and States. All the items packed safely in warehouse. All products shipped by Canada Post. Delivery time between 2 to 6 working days depends on destination area and their delivery service.
For Customers in Canada and US:
- Canada Post Regular Mail: 2-12 Working days.
- Canada Post Recored (Delivery Confirmation): 2-10 Workding days.
- Canada Xpress Mail - Canada (Delivery Confirmation): 2-3 Working Days.
- Canada Tracked or Expedit to USA (Delivery Confirmation): 4-7 Working Days.
For Global Customers:
- Canada Post International: 12-25 Working days.
- UPS/Fedex/DHL/EMS, please contact us for a quotation.
Normally our product ship within 2-3 working days, if not will contact you and provide the expected delivery date.
Please check the delivery address twice, in case of wrong address we will not responsible. Customer need to bear the cost of redelivery if parcel returns to us in case of wrong address.
ORDER CAN’T CANCEL AFTER SHIPPING.
You can choose any of these payment option like Cheque, Credit card, MasterCard, Visa and Bank Drafts.
For purchase related with Cheques, goods dispatch after clearance of cheque.
If order dispatched via Courier or not received in time or received but damaged, a retun claim must be filled within 3 days from date of despatch of goods.
For claim send email at firstname.lastname@example.org.
You have following options:
1. Replacement: Possibly sent based on availability.
2. Credit: If product not available, full purchase price will be credited.
3. Refund: In case of Refund, credit based on the original payment (Means if payment done by Visa whole Visa amount will be credited. Same applicable for Credit card payment).
No exchanges permitted. Please choose carefully, returns are not based on change of mind.